Evaluations pertaining to the efficiency and accessibility of carpet cleansing units out there for non permanent acquisition from a significant dwelling enchancment retailer represent a selected class of client suggestions. The sort of evaluation sometimes consists of commentary on machine effectiveness, ease of use, rental phrases, and total worth relative to various cleansing options. For instance, an announcement indicating “The suction energy was inadequate for deeply embedded stains” exemplifies a typical sort of comment discovered inside this assortment of client generated content material.
This available accumulation of experiential knowledge is critical for a number of causes. It aids potential renters in making knowledgeable choices, stopping potential dissatisfaction with rental selections. Moreover, it gives the retailer with invaluable perception into buyer notion, facilitating enhancements in tools choice, upkeep protocols, and total service high quality. Beforehand, such info was scattered and tough to entry, resulting in much less knowledgeable client selections and hindered alternatives for retailer optimization.
The following sections will delve into key points of those evaluations, analyzing frequent themes, figuring out recurring issues, and exploring the sensible implications for each shoppers and the house enchancment enterprise providing the tools rental service. Evaluation of this suggestions gives a clearer understanding of client expectations and the extent to which they’re being met.
1. Suction energy effectiveness
The diploma to which a rented carpet cleansing gadget effectively extracts cleansing answer and dislodged particulate matter from carpet fibers instantly influences its total efficiency. A demonstrable correlation exists between experiences of insufficient suction and unfavourable assessments inside collected client evaluations. Inadequate extraction ends in prolonged drying occasions, selling mildew development, and probably redepositing dust again into the carpet, negating the cleansing effort. Consequently, suction functionality is a distinguished focus inside renter commentary.
Examples of this connection are regularly noticed in submitted evaluations. Phrases akin to “Carpet remained excessively damp for days” or “The machine left behind extra water than it eliminated” instantly implicate deficiencies in suction effectiveness. Conversely, optimistic evaluations usually spotlight the machine’s potential to completely extract moisture, resulting in quicker drying occasions and a demonstrably cleaner carpet. The presence or absence of all these particular observations critically impacts the general ranking assigned by the renter.
Understanding the profound impact of this single efficiency parameter on client notion gives actionable perception for the retailer. Common upkeep of suction parts, coupled with correct efficiency metrics for every rental unit, are important. Transparency relating to anticipated drying occasions, contingent on carpet sort and soil degree, can additional mitigate unfavourable experiences arising from perceived suction deficiencies. Finally, addressing this particular efficiency attribute instantly interprets to improved client satisfaction and enhanced rankings inside the collected evaluations.
2. Ease of use
The operational simplicity of a rented carpet cleansing gadget considerably impacts consumer satisfaction and, consequently, shapes collected evaluations. Difficult meeting, unintuitive controls, and difficult-to-maneuver designs instantly contribute to unfavourable renter experiences. Conversely, machines designed for simple operation persistently obtain extra favorable commentary. The correlation between ease of use and optimistic critiques underscores the significance of user-centric design within the rental tools sector. As an illustration, a machine requiring intensive pre-use meeting, coupled with unclear directions, will doubtless elicit unfavourable suggestions, regardless of its cleansing efficiency.
Analyzing critiques reveals particular ache factors associated to usability. Examples embrace problem filling and emptying answer tanks, hoses which might be vulnerable to tangling, and extreme weight rendering the machine tough to push and pull. These operational challenges translate instantly into elevated rental time and consumer frustration. Addressing these points by way of improved design and clear tutorial supplies may considerably enhance the general rental expertise. Moreover, offering video tutorials demonstrating correct utilization can mitigate consumer error and enhance the perceived ease of operation.
In summation, the benefit with which a renter can function a carpet cleansing gadget is a vital determinant of satisfaction and a distinguished theme inside submitted evaluations. Streamlining operational processes, enhancing design ergonomics, and offering complete consumer assist are key methods for enhancing renter notion and fostering optimistic critiques. Prioritizing user-friendliness finally contributes to a extra profitable and sustainable rental service mannequin.
3. Stain elimination functionality
The proficiency of a rented carpet cleansing equipment in eliminating blemishes from ground coverings represents a major determinant of renter satisfaction. Evaluations of those units regularly middle on their effectiveness in addressing a spectrum of stain varieties, starting from frequent spills to deeply embedded contaminants. Due to this fact, the correlation between demonstrated stain elimination functionality and buyer assessments is critical.
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Pre-Remedy Effectiveness
The requirement for and efficacy of pre-treatment options are regularly commented upon. Evaluations usually element the diploma to which particular pre-treatment merchandise, both included with the rental or bought individually, improve the machine’s stain elimination efficiency. For instance, assessments could distinction outcomes achieved with and with out pre-treatment software, impacting the general analysis of the rental unit. Situations the place pre-treatment is important for even reasonable stain elimination can result in decrease rankings.
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Stain-Particular Efficiency
Efficiency varies considerably throughout completely different stain varieties. Evaluations usually differentiate between the machine’s potential to take away recent, water-soluble stains versus older, oil-based, or closely dirty areas. Commentary could spotlight successes in eradicating current espresso spills whereas concurrently criticizing the machine’s ineffectiveness in opposition to set-in pet stains. This nuance in efficiency expectation necessitates that renters perceive the gadget’s limitations relative to the particular stains they intend to deal with.
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Variety of Passes Required
The amount of cleansing passes required to attain passable stain elimination instantly influences renter notion. Evaluations regularly point out the necessity for a number of functions of cleansing answer and subsequent extraction to attain desired outcomes. Units requiring extreme passes to take away even minor stains are sometimes considered negatively, reflecting issues about wasted time and cleansing answer, and potential over-saturation of the carpet.
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Residue and Reappearance
The presence of cleansing answer residue after the cleansing course of and the next reappearance of stains over time are important concerns. Evaluations usually word cases the place, regardless of preliminary success, stains resurface because the carpet dries. This phenomenon, probably brought on by insufficient extraction or improper answer dilution, contributes to dissatisfaction and unfavourable assessments. Consequently, the long-term effectiveness of stain elimination, not merely the quick consequence, is a crucial issue.
The foregoing points of stain elimination functionality underscore their pivotal function in shaping “carpet cleaner dwelling depot rental critiques”. Client perceptions of machine efficiency are inextricably linked to the gadget’s demonstrated potential to successfully tackle stains, with evaluations usually reflecting a nuanced understanding of pre-treatment efficacy, stain-specific limitations, software necessities, and the potential for residue or stain reappearance. Addressing these efficiency dimensions by way of tools upkeep, answer choice, and consumer training is essential for enhancing renter satisfaction.
4. Machine cleanliness
The state of cleanliness of a carpet cleansing equipment out there for rental instantly influences buyer notion and options prominently inside collected critiques. An unclean machine creates an instantaneous unfavourable impression, elevating issues about hygiene and the potential switch of pre-existing contaminants to the renter’s carpets. The presence of seen dust, residual cleansing answer, or disagreeable odors undermines confidence within the tools’s performance and detracts from the general rental expertise.
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Exterior Situation
The exterior cleanliness of the machine, together with the housing, wheels, and handles, is a readily observable indicator of upkeep practices. Seen dust, grime, or harm to the outside parts instantly impacts the renter’s notion. For instance, a machine with caked-on mud on the wheels or sticky residue on the deal with suggests an absence of consideration to element and will deter renters from continuing with the rental. This notion instantly influences preliminary assessments inside collected critiques.
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Tank Cleanliness
The cleanliness of the answer and restoration tanks is crucial. Residual soiled water, sediment, or mildew development inside these tanks poses a big hygiene concern. Renters regularly examine the tanks prior to make use of, and the invention of unsanitary circumstances invariably results in unfavourable suggestions. The presence of foul odors emanating from the tanks additional exacerbates this unfavourable notion. Thorough cleansing and disinfection of the tanks between leases is important for sustaining buyer confidence.
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Brush and Nozzle Situation
The state of the cleansing brushes and spray nozzles instantly impacts cleansing efficiency and is subsequently intently scrutinized. Clogged nozzles impede the even distribution of cleansing answer, whereas soiled or worn brushes compromise their effectiveness in agitating and lifting dust from the carpet fibers. The presence of hair, particles, or solidified cleansing answer on these parts alerts insufficient upkeep and negatively impacts each cleansing outcomes and renter evaluations.
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Hose and Attachment Hygiene
The cleanliness of the hoses and attachments is commonly missed, however it’s no much less necessary. These parts can harbor micro organism and ugly odors if not correctly cleaned and sanitized. Renters utilizing upholstery attachments, specifically, count on a excessive degree of cleanliness. The presence of stains, dust, or lingering smells on these attachments can set off sturdy unfavourable reactions and result in unfavorable critiques.
In conclusion, the cleanliness of the rented carpet cleansing gadget is a big determinant of renter satisfaction and a recurring theme inside collected evaluations. Consideration to element in cleansing and sanitizing all parts of the machine, from the outside housing to the interior tanks and attachments, is essential for sustaining a optimistic rental expertise and mitigating unfavourable suggestions. Prioritizing machine cleanliness displays a dedication to hygiene and buyer satisfaction, finally enhancing the fame of the rental service.
5. Rental price worth
The perceived relationship between the value paid for a carpet cleaner rental and the advantages derived from its use constitutes a crucial think about shaping client evaluations. This evaluation, sometimes called “rental price worth,” instantly influences total satisfaction and the chance of optimistic or unfavourable commentary inside “carpet cleaner dwelling depot rental critiques.” A tool that delivers distinctive cleansing efficiency at a aggressive worth is mostly considered providing excessive worth, resulting in favorable rankings. Conversely, a machine perceived as overpriced, underperforming, or requiring further bills diminishes the perceived worth, leading to crucial evaluations.
A number of parts contribute to the dedication of rental price worth. The bottom rental payment is the first consideration. Nevertheless, ancillary prices, akin to cleansing answer purchases, pre-treatment merchandise, and optionally available insurance coverage protection, considerably influence the general expenditure. A rental marketed at a low worth level can turn out to be much less interesting if these further bills inflate the overall price. Moreover, the time required to attain passable cleansing outcomes influences the perceived worth. A machine that necessitates a number of passes or intensive pre-treatment could also be considered as much less invaluable, even when the bottom rental payment is low, as a result of added effort and time concerned. For instance, evaluations may categorical disappointment {that a} seemingly cheap rental required two bottles of cleansing answer to deal with a reasonably dirty carpet, successfully doubling the anticipated price.
In conclusion, rental price worth is a multifaceted assemble deeply intertwined with client evaluations. Potential renters weigh the bottom rental payment in opposition to anticipated cleansing efficiency, further bills, and the time funding required. Understanding this relationship is important for retailers in search of to optimize pricing methods, handle buyer expectations, and domesticate optimistic “carpet cleaner dwelling depot rental critiques.” Transparency relating to whole rental prices, correct efficiency projections, and available assist sources are key to enhancing perceived worth and fostering renter satisfaction.
6. Customer support interplay
The standard of interactions with service personnel instantly influences client notion and, subsequently, the content material of “carpet cleaner dwelling depot rental critiques.” Optimistic interactions, characterised by educated help, environment friendly processing, and empathetic communication, are likely to mitigate unfavourable experiences stemming from equipment-related points. Conversely, unfavourable interactions, involving unhelpful workers, extended wait occasions, or rigid insurance policies, usually amplify dissatisfaction and result in unfavorable evaluations. Due to this fact, a causal relationship exists between service high quality and the tone and content material of renter suggestions. The helpfulness of workers in explaining machine operation, offering stain elimination ideas, or resolving rental discrepancies is a vital element of the general rental expertise.
Examples abound inside collected critiques. Statements akin to “The affiliate patiently defined the options and supplied useful recommendation” point out optimistic service encounters that contribute to a positive evaluation. Conversely, feedback like “The workers was detached and provided no help with the machine’s operation” exemplify unfavourable interactions that detract from the general ranking. Moreover, the effectivity of the rental course of, together with reservation administration, tools retrieval, and return procedures, considerably impacts buyer satisfaction. Delays, errors, or cumbersome processes invariably result in unfavourable commentary. The decision of complaints or points is one other crucial side. A immediate and passable decision to an issue, akin to a malfunctioning machine, can usually remodel a probably unfavourable expertise right into a optimistic one, demonstrating the ability of efficient customer support.
In abstract, the standard of customer support interactions performs a pivotal function in shaping “carpet cleaner dwelling depot rental critiques.” Optimistic interactions can offset equipment-related deficiencies, whereas unfavourable interactions can exacerbate dissatisfaction. Retailers should prioritize workers coaching, course of optimization, and criticism decision methods to make sure persistently optimistic buyer experiences. Doing so not solely mitigates unfavourable critiques but in addition fosters buyer loyalty and enhances the general fame of the rental service. This understanding highlights the sensible significance of investing in customer support as a method of enhancing on-line suggestions and driving rental enterprise.
7. Availability issues
The flexibility to readily entry a requested carpet cleansing machine instantly influences buyer satisfaction and is a regularly cited issue inside “carpet cleaner dwelling depot rental critiques.” Situations the place tools is unavailable on the desired time, or fully absent from the rental stock, generate unfavourable perceptions and contribute to unfavorable evaluations. This side of service impacts each deliberate cleansing initiatives and pressing stain elimination wants.
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Impression of Reservations
The effectiveness of reservation programs in guaranteeing tools availability is a central level of evaluation. Evaluations usually point out cases the place reserved machines weren’t out there upon arrival, resulting in frustration and venture delays. This discrepancy between reservation affirmation and precise availability damages buyer belief and negatively impacts total rankings. The reliability of the reservation course of is thus essential for managing expectations and avoiding unfavourable suggestions.
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Seasonal Demand Fluctuations
Carpet cleaner rental demand is topic to differences due to the season, notably during times of heightened cleansing exercise akin to spring and holidays. Failure to adequately anticipate and tackle these demand surges ends in stock shortages and elevated buyer disappointment. Evaluations mirror these shortages, usually detailing unsuccessful makes an attempt to lease a machine throughout peak seasons. Insufficient planning for seasonal demand instantly interprets to unfavourable remarks relating to availability.
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Gear Upkeep and Downtime
The frequency with which machines are taken out of service for upkeep or restore considerably impacts total availability. Surprising tools breakdowns cut back the out there rental pool, growing the chance of unavailability for different clients. Evaluations could word that beforehand out there machines have been immediately unavailable as a consequence of unexpected upkeep points. Proactive upkeep packages and adequate backup stock are essential to mitigate these disruptions.
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Location-Particular Stock Administration
Variations in stock ranges throughout completely different retailer areas affect accessibility. Prospects could encounter availability disparities relying on the shop they select to lease from. Evaluations generally examine experiences throughout completely different areas, highlighting cases the place one retailer had ample availability whereas one other was persistently out of inventory. Centralized stock administration and inter-store transfers might help steadiness availability throughout the community.
These sides collectively illustrate the numerous function of availability issues in shaping “carpet cleaner dwelling depot rental critiques.” The reliability of reservations, responsiveness to seasonal demand, proactive upkeep, and efficient stock administration all contribute to the general buyer expertise. Addressing these points is essential for mitigating unfavourable suggestions and making certain constant entry to rental tools.
8. Gear situation
The operational standing and bodily integrity of a carpet cleansing equipment instantly have an effect on its efficiency and, consequently, form buyer evaluations documented in “carpet cleaner dwelling depot rental critiques”. A well-maintained and totally purposeful machine is extra more likely to ship passable cleansing outcomes, resulting in optimistic suggestions. Conversely, broken or malfunctioning tools contributes to frustration and unfavourable assessments.
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Mechanical Performance
The right operation of all mechanical parts, together with motors, pumps, brushes, and suction mechanisms, is crucial. Malfunctions akin to lowered suction energy, brush motor failure, or fluid leaks instantly impede cleansing effectiveness and lead to unfavourable commentary. For instance, evaluations regularly point out points with brushes that fail to rotate or pumps that don’t adequately dispense cleansing answer. These mechanical deficiencies are major drivers of dissatisfaction.
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Structural Integrity
The bodily soundness of the machine, together with its housing, hoses, and attachments, impacts its usability and security. Cracks, leaks, or damaged parts not solely hinder efficiency but in addition pose potential hazards. Evaluations usually doc cases the place broken hoses leaked fluid or damaged handles made the machine tough to maneuver. These structural flaws negatively have an effect on the rental expertise and contribute to decrease rankings.
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Beauty Look
Whereas indirectly associated to performance, the beauty situation of the tools influences buyer notion. Scratches, dents, and normal put on and tear can create an impression of neglect, main renters to query the general upkeep requirements. Though beauty imperfections alone could not warrant a unfavourable evaluation, they’ll exacerbate dissatisfaction stemming from different efficiency points. A clear and well-maintained look conveys a dedication to high quality and enhances the general rental expertise.
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Element Compatibility
The right matching and safe attachment of all parts, together with hoses, nozzles, and tanks, is important for secure and efficient operation. Mismatched or poorly secured parts can result in leaks, malfunctions, and even accidents. Evaluations generally point out difficulties attaching hoses or tanks as a consequence of worn fittings or lacking elements. Guaranteeing full and appropriate parts is crucial for stopping these points and fostering optimistic evaluations.
In abstract, the multifaceted nature of apparatus conditionencompassing mechanical performance, structural integrity, beauty look, and element compatibilityexerts a profound affect on “carpet cleaner dwelling depot rental critiques.” Attentive upkeep practices, thorough pre-rental inspections, and immediate restore companies are very important for making certain tools reliability, mitigating unfavourable suggestions, and cultivating buyer confidence within the rental service.
Often Requested Questions Relating to Carpet Cleaner Dwelling Depot Rental Evaluations
This part addresses frequent inquiries and clarifies points associated to evaluations of carpet cleansing tools out there for non permanent acquisition from The Dwelling Depot.
Query 1: What particular info do Dwelling Depot carpet cleaner rental critiques sometimes comprise?
These critiques usually embody assessments of cleansing efficiency (stain elimination, suction energy), ease of operation, machine cleanliness, rental prices relative to perceived worth, customer support interactions, tools availability, and the general situation of the rented equipment.
Query 2: How dependable are Dwelling Depot carpet cleaner rental critiques for making knowledgeable choices?
Whereas particular person critiques present subjective experiences, a complete evaluation of quite a few evaluations can reveal constant patterns relating to the strengths and weaknesses of particular machines or the general rental service. Consideration needs to be paid to recurring themes and corroborated observations.
Query 3: Can Dwelling Depot carpet cleaner rental critiques be used to evaluate the cleanliness of the rental tools?
Sure. Machine cleanliness is a regularly talked about issue. Evaluations usually describe the presence of residual dust, odors, or unsanitary circumstances, which instantly affect buyer notion and the general rental expertise. These observations present perception into the upkeep practices related to the rental service.
Query 4: Are there frequent points regularly highlighted in Dwelling Depot carpet cleaner rental critiques?
Recurring issues sometimes embrace insufficient suction energy resulting in extended drying occasions, problem in eradicating deeply embedded stains, challenges in working the tools, unavailability of reserved machines, and cases of unclean or poorly maintained rental models.
Query 5: Do Dwelling Depot carpet cleaner rental critiques present perception into the precise price of renting the tools?
Evaluations usually tackle the perceived worth relative to the overall expenditure, encompassing the bottom rental payment, cleansing answer prices, and any optionally available prices. Discrepancies between marketed costs and the ultimate invoice are regularly highlighted, impacting the general evaluation of worth.
Query 6: How can shoppers successfully make the most of Dwelling Depot carpet cleaner rental critiques to enhance their rental expertise?
Potential renters can leverage these critiques to establish machines recognized for particular strengths (e.g., ease of use, stain elimination) and to anticipate potential challenges (e.g., availability points, upkeep issues). This preparation permits for extra knowledgeable tools choice and proactive planning, finally enhancing the rental consequence.
These FAQs make clear the aim, content material, and utility of Dwelling Depot carpet cleaner rental evaluations, offering potential renters with a framework for decoding and making use of this available info.
The following part will summarize the important thing findings and implications derived from the evaluation of those critiques.
Insights Gleaned from “Carpet Cleaner Dwelling Depot Rental Evaluations” for Optimizing Gear Choice
The compilation of buyer evaluations gives invaluable insights for potential renters, enabling extra knowledgeable tools choice and improved cleansing outcomes. The next suggestions are derived from a complete evaluation of frequent themes and recurring observations inside these critiques.
Tip 1: Prioritize Suction Energy Evaluation: Earlier than committing to a rental, inquire concerning the suction capability of the out there machines. Inadequate suction is a pervasive criticism, usually leading to prolonged drying occasions and compromised stain elimination. Search machines with demonstrably excessive suction rankings, notably when addressing closely dirty carpets.
Tip 2: Scrutinize Machine Cleanliness: Examine the machine completely earlier than accepting the rental. Pay specific consideration to the situation of the tanks, brushes, and hoses. Seen dust, particles, or disagreeable odors are indicative of insufficient upkeep and will negatively influence cleansing efficiency and hygiene.
Tip 3: Make clear Whole Rental Prices: Inquire about all related bills, together with cleansing answer prices, pre-treatment necessities, and any optionally available insurance coverage prices. Hidden charges or surprising necessities for extra merchandise can considerably enhance the general price and diminish the perceived worth of the rental.
Tip 4: Consider Ease of Operation: Assess the complexity of the machine’s controls and options. Unintuitive designs or cumbersome working procedures can result in frustration and extended cleansing occasions. Go for machines with simplified controls and ergonomic designs to reduce operational challenges.
Tip 5: Verify Gear Availability: Reserve the specified machine nicely prematurely, particularly throughout peak seasons. Unreliable reservation programs may end up in unavailability upon arrival, disrupting cleansing schedules. Verify the reservation standing previous to journey and inquire about various choices in case of surprising unavailability.
Tip 6: Doc Pre-Present Injury: Completely examine the machine for any pre-existing harm earlier than commencing the rental. Doc any cracks, leaks, or malfunctions to keep away from being held accountable for harm incurred by earlier renters. Photographic proof will be useful in resolving potential disputes.
Tip 7: Pre-Deal with Cussed Stains: Even machines with excessive stain elimination rankings could wrestle with deeply embedded stains. Think about pre-treating cussed stains with a devoted stain remover previous to utilizing the rental tools to reinforce cleansing effectiveness.
Adherence to those suggestions, gleaned from “carpet cleaner dwelling depot rental critiques,” will increase the chance of a profitable and satisfying tools rental expertise. Thorough preparation, diligent inspection, and knowledgeable decision-making are important for optimizing cleansing outcomes and minimizing potential points.
The concluding part will summarize the important thing findings and total insights derived from this complete evaluation.
Conclusion
This exposition has completely examined consumer-generated evaluations pertaining to carpet cleansing machines out there for rental from a distinguished dwelling enchancment retailer. Evaluation revealed recurrent themes encompassing tools efficiency, operational ease, cleanliness requirements, price concerns, customer support efficacy, availability constraints, and total tools situation. The convergence of those components profoundly influences renter satisfaction and dictates the tenor of on-line suggestions. Understanding these multifaceted dimensions empowers potential clients to make even handed tools alternatives, whereas additionally furnishing the retailer with actionable insights for service optimization.
The even handed software of insights derived from “carpet cleaner dwelling depot rental critiques” facilitates a extra knowledgeable and probably extra rewarding rental expertise. Continued monitoring and evaluation of evolving client suggestions stay essential for sustaining service high quality and adapting to shifting buyer expectations. The even handed consideration of obtainable knowledge can considerably influence future rental outcomes.
